CRACK

Subject

Agile Roles / Product Owner

Participants

Scrum Master / Agile Master, Product Owner, the entire agile team

Facilitator

Agile Coach

Photo by Jeff Sheldon on Unsplash

Summary

A good product owner represents the voice of the customer and creates a product vision together with the stakeholders. The product vision is kept in mind with every decision. This ensures sustainable product development, creates clarity for the development team and immensely increases the chances of product success.

Definition

CRACK:
C: Collaborative
R: Responsible
A: Authorized
C: Committed
K: Knowledgeable

Motivation

The basic building block and the central structural element of self-governing organizations is the role. It is the guarantee that the positive effects of self-organization unfold because it enables the definition of clear responsibilities in a 'non-hierarchical group'.

Results

Higher chance for a successful product and a motivated team.

Benefit

The agile roles must be defined very clearly so that people can work well together on the same goals. Once the roles are taught and lived, people will fill them completely.

Procedure

The agile coach or agile master explains and sharpens the CRACK acronym to the product owner during a 1-on-1 conversation or during a role model canvas workshop with the entire agile team.

Tools

Flipchart/whiteboard

Hints

Being authorized to make decisions can be considered as a fundamelntal prereqisite for your success.

See also

Lyssa Adkins 'Coaching agile teams',Barry Boehm, Richard Turner: CRACK